I offer a small number of core services, each designed to support shared direction, sound decisions, and meaningful progress.

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Strategic Facilitation & Organisational Alignment

Getting to a clear strategic direction is one thing. Getting the people around it genuinely aligned - around what it means, what it requires, and how decisions will be made - is what determines whether it holds.

I work with leadership teams, boards, and multi-stakeholder groups to design and facilitate that process - building shared clarity around strategic direction, strengthening how decisions are made, and designing the structures that give strategy its effect in practice.

Each engagement is tailored to context - balancing ambition with reality, and pairing strategic direction with the practical rhythms that allow it to hold.

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Collaborative Design & Ways of Working

How people work together - whether within a team, across an organisation, or between partner organisations - shapes what they're able to achieve. When it's working well, it's almost invisible. When it's not, it takes up more space than it should.

I work with teams and partnerships to design how that collective effort is organised - building the governance, ways of working, and shared agreements that allow people to move forward with clarity and confidence.

This work suits organisations or teams forming a new partnership or collaboration, as well as those whose existing ways of working need to be strengthened or reset.

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Stakeholder & Community Engagement

Stakeholder and community engagement is often treated as a box to tick. Done well, it's a genuine opportunity to understand how others experience an issue and strengthen the decisions that follow.

Every process begins with clarity about purpose and scope - what's being asked, who needs to be involved, and how input will genuinely influence what happens next.

This work suits organisations preparing to make an important decision, navigate change, or build more trusted relationships with their stakeholders and community.

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Enabling & Supporting Services

Alongside this work, I provide targeted support that strengthens capability, learning, and alignment.

These services are often woven into larger pieces of work, but can also be delivered as focused engagements in their own right, depending on context and need. They are designed to reinforce clarity, build internal capability, and support teams to sustain momentum.

Support may include:

  • building capability in facilitation, collaborative leadership, and stakeholder engagement

  • strengthening learning and reflective practice, including retrospectives, learning cycles, and knowledge-sharing approaches

  • refining governance frameworks, roles, and decision-making arrangements to support clarity and alignment

  • developing facilitation guides, toolkits, and meeting microstructures that teams can use independently

  • supporting periods of change or transition through alignment workshops, communication planning, and leadership support.

These services help embed the ways of working that support teams to continue learning, adapting, and working well together over time.

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Abbey’s facilitation was key to helping us navigate the complex process of defining and measuring our impact.

She worked closely with various teams across the organisation and our senior leadership group, guiding us though a series of well-structured workshops that allowed us to co-design a National Organisational Impact Framework that reflects the depth and breadth of our work.

Abbey’s understanding of stakeholder engagement ensured that the voices of staff and external stakeholders were embedded in the final framework. Abbey is a highly skilled facilitator who can balance big-picture strategic thinking with practical, real-world application.

Katrina, CEO, Act for Kids

PORTFOLIO

Selected examples of work.

  • Implementation of a Statewide Collaborative Governance Framework

    Sector: State Government

    Scope: Led the statewide implementation of a Regional Collaborative Governance Framework.

    Outcome: The framework strengthened cross-agency collaboration, built regional leadership capability, and created clearer pathways for regional intelligence to inform policy and program development.

    Focus:

    • Collaborative governance

    • System stewardship

    • Cross-agency collaboration

  • Co-Design of a National Impact Framework

    Sector: Not-for-Profit

    Scope: Facilitated the co-design of an organisational impact framework for a national child protection organisation, working across leadership and program teams.

    Outcome: Co-designed a clear impact framework connecting daily operations to long-term outcomes, and supported senior leaders to plan for implementation.

    Focus:

    • Impact measurement

    • Co-design

    • Child protection

  • Strategic Planning for a Primary Health Network

    Sector: Health / Commonwealth Government

    Scope: Led a strategic planning process for a Primary Health Network, working with senior leaders and staff across the organisation.

    Outcome: Supported the development of a future-focused strategy aligned with national health priorities, strengthening alignment around service delivery and performance.

    Focus:

    • Strategic planning

    • Healthcare facilitation

    • Outcomes-driven design

  • Co-Design of a Grants and Funding Framework

    Sector: Local Government

    Scope: Facilitated workshops to redesign a local council's grants and funding programs with staff and community stakeholders.

    Outcome: Co-designed an inclusive and transparent grants framework aligned with local community priorities, improving clarity and consistency in how funding decisions were made.

    Focus:

    • Community co-design

    • Funding strategy

    • Stakeholder engagement

  • Stewardship Charter Co-Design for a Deputy Director-General Group

    Sector: State Government

    Scope: Facilitated the development of a Stewardship Charter for a State Government leadership group.

    Outcome: Supported collaborative discussions on leadership values and system stewardship, resulting in a shared charter that clarified accountability and strengthened cross-agency coordination.

    Focus:

    • Leadership facilitation

    • Collaborative governance

    • System stewardship

  • Team Culture and Role Clarity Workshop

    Sector: State Government

    Scope: Designed and facilitated a culture and collaboration workshop between two interconnected government teams navigating shared responsibilities.

    Outcome: Supported teams to co-create a shared charter, clarify individual work preferences, and establish clearer accountability across shared roles.

    Focus:

    • Team culture and ways of working

    • Role clarity

    • Facilitation design

  • Design and Implementation of a Community Engagement Framework

    Sector: Local Government

    Scope: Led the design and implementation of a Community Engagement Framework for a local council, encompassing policy and governance mechanisms. 

    Outcome: Delivered the council's first organisation-wide engagement framework, establishing a consistent approach to community engagement.

    Focus:

    • Engagement policy and governance

    • Online engagement platforms

    • Framework design

  • Strategic Planning for a Women's Support Service

    Sector: Community / Not-for-Profit

    Scope: Delivered strategic planning workshops for a women's domestic and family violence support service, working across leadership and key stakeholders. 

    Outcome: Supported the organisation to clarify strategic priorities, plan service expansion, and develop a five-year roadmap for growth and impact.

    Focus:

    • Strategic planning

    • Facilitation for social impact

    • Roadmap development

  • First Nations Health Equity Strategy - Cultural Co-Design

    Sector: State Government / Health

    Scope: Facilitated workshops with Aboriginal and Torres Strait Islander Elders and community stakeholders to support the development of a First Nations Health Equity Strategy.

    Outcome: Sessions grounded the strategy in community leadership and cultural knowledge, strengthening its legitimacy and relevance. 

    Focus:

    • First Nations engagement

    • Health equity

    • Cultural co-design

  • Co-Design of Culture Measurement Tools

    Sector: Health / Not-for-Profit

    Scope: Facilitated the co-design of culture measurement tools for a mental health peak body, working with leadership and staff across the organisation.

    Outcome: Developed tools that made organisational values visible and measurable, giving the organisation a practical basis for ongoing cultural alignment.

    Focus:

    • Organisational culture

    • Measurement framework design

    • Co-design

WORKING TOGETHER

If you’d like to explore whether this approach is right for your context, I’d be glad to talk.

Explore working together
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